Shaligram Infotech offer’s Microsoft Dynamics Field Development Services to help businesses streamline their field service operations and improve customer satisfaction. Our team of experts creates customized solutions tailored to meet the unique needs of each client.
With our expertise in the latest technologies and industry best practices, we help businesses optimize their field service processes, reduce costs, and improve productivity. Our services include implementation, customization, integration, migration, training, and support.
We are Microsoft Dynamics 365 Field Service Implementation Partner, with 8+ years of experience & expertise. Whether you're a small business or a large enterprise, our Microsoft Dynamics Field Services can help you deliver exceptional customer service and drive business growth.
Centralized Shifts
Dynamics 365 Field Service has an impressive centralized scheduling system. This system allows you to schedule customer-friendly visits, assign the appropriate tasks to the right service agents, and provide consumers accurate arrival times. With simple mobile application it can also help to technicians for managing the equipment and resources required for each field visit while guiding them through schedule changes and servicing tasks.
Real – Time Insights
Dynamics 365 field services provide real-time insights and entire information about customers, routes and issues. It will allow 360-degree view for optimized route based on traffic, weather conditions, customer priorities, and with service call they will keep updating the customers information.
Consult Management
Dynamics 365 Field Service assists businesses in directing the appropriate expert for any repairs or maintenance that require for specialized technician skills. The response can identify technicians with the required skills, relate issues to skills, and advise the user about how to conduct out a certain task. Such management helps businesses in completing more service calls per technician each week in in addition to raising first-time fix rates.
Easy Integration
You can easily integrate a platform like Dynamics 365 Field Service with a variety of other Microsoft services and solutions to enhance capabilities. Because Dynamics 365 Field Service is natively linked with other existing Microsoft solutions, you can allow full information exchange between them to improve productivity and deliver a more integrated user experience.
Optimized Shifts
In order to enable service agents, optimize their travel and shifts and ensure that all of their goals are completed on time, Dynamics 365 Field Service offers a smart, responsive routing system. This cutting-edge routing system includes location information depending on the client or equipment that requires repair, enabling you to improve agent productivity while reducing travel time, mileage, and vehicle wear and tear.
Transform Field Service with Microsoft Dynamics 365 Know More About
We have dedicated team of highly skilled and efficient technical experts who develop, implement and design the Dynamics 365 Field Service to provide excellent services to our valuable clients.
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Jacob Leonardo
Senior Manager of Excel Solution
Jacob Leonardo
Senior Manager of Excel Solution
